Authorized Medicare/Medical, HMOs, PPOs supplier

Frequently Asked Questions

To return a product, the below conditions must be met:

  • Product must be unused, clean and not damaged.
  • Original packaging and materials intact (i.e. instructions, warranty information), All credits will be given after receipt and warehouse inspection approval.
  • A 15% restocking fees applies to all returns.
  • We want you to be completely satisfied with your purchase.
  • You may return your purchase within 30 days of receipt For further clarifications please discuss with the sales associate at the time of purchase

There are no returns on all personal use or single use items including but not limited to the following categories of products:

  • Hospital beds
  • Custom wheelchairs
  • Lift chairs
  • Wound care
  • Incontinence items
  • Masks
  • Braces
  • Stockings,
  • Shoes
  • Bath safety products
  • All custom built/ordered items including orthopedic supports

Please call us to discuss this in detail.

Our service area covers most of Southern California including Los Angeles and
surrounding cities.  We service all Greater Los Angeles area, San Gabriel Valley and parts of San Fernando Valley
and Inland Empire.

To see a full list of cities covered in our service area please contact the store at
6262822200.

If you have any questions or require more details, Please discuss with our sales associates for details.

  • Metro Home Healthcare Equipment and Supplies, Inc., 1430 Valley Blvd, Los Angeles,
    CA 91803
  • Our Business Hours Mon-Fri: 9 am-6 pm, Phone: 626-282-2200 Fax: 626-282-2299
    Email: [email protected]

Yes, our staff are trained to measure to accommodate various sizes and styles and will train the customer how to put them on.

 

Metro Home Healthcare works with several insurance plans ranging from plans offered by Medicare, Medi-Cal, LA Care, Gold Coast Health plans to name a few.  Please call 626-282-2200 for further information.

Yes, selected items are delivered and set up in homes with instructions for use by our trained technicians,

please call 626-282-2200 for further information.

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